Sedated grooms
If a dog needs sedation to be groomed safely, that’s veterinary territory — monitoring, dosing, the works. We’ll say no and tell you to book it through your vet. Full stop.
How it works · A groom day, hour by hour
No lobby camping, no surprises.
The whole day runs on one idea: you should always know what’s happening to your dog and when to come back. Here’s the machinery behind that.
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Drop-off: the ten minutes that matter
Quinn or Roz walks the coat with their hands before you leave — if a mat is past saving, you hear it now, not at pickup. Then the counter questions:
- What are we doing today? Photos of the cut you want are welcome.
- Where does he hate being touched? Feet, tail, ears — we work around it, not through it.
- Anything new? Lumps, hot spots, a limp — groomers find these first, and we’ll flag them.
- Who’s picking up, and the number to text when the dryer starts.
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The middle: bath, dry, cut
Your dog isn’t in a queue of twelve. Two shampoos, a blow-dry at dog speed, then the cut. The moment the dryer starts, your phone buzzes:
- The text gives a real pickup window — usually 45 to 90 minutes out, not “sometime this afternoon.”
- No lobby camping, no circling the lot, no calling the desk to ask.
- If anything changes mid-groom — a mat we need to talk about — we call before we cut.
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Pickup: photo, receipts, rebook
You get the after photo and the honest notes — what we found, what we did, what a vet should look at. Then:
- Nail-trim receipts: which nails were long, which quicks have crept, what six weeks of walks will fix.
- Rebooking gets offered exactly once. Take it or don’t — no hard sell at the register.
- If you’re a six-weeks regular, the nudge text handles the rest of your calendar for you.
The honest part
Two things we’ll say no to
Summer shave-downs on double coats
Huskies, shepherds, and their floofy cousins keep the undercoat: it’s insulation against the heat, not just the cold, and it may never grow back right. We’ll talk you out of it, explain why, and book a de-shed instead.
Anxious dogs
The slow lane
Some dogs find the whole production — strangers, water, the dryer chorus — genuinely hard. Those dogs get the first slot of the day: a quiet shop, no other dogs, extra time built in, and a groomer who goes at their pace. Say so when you book and we plan the morning around it.
And if halfway is the honest stopping point, we stop. You pay for what actually happened, and round two gets planned for another quiet morning. A half-groomed, unshaken dog beats a finished, rattled one.
Who’s holding the shears
Two groomers, one standard
Quinn Abeyta
Doodles, terriers, and the hand-scissored finish. Will show you the mat behind the ear before touching it.
Roz Novak
Big dogs, double coats, and the de-shed marathon. Keeps the slow lane for anxious dogs running.
Booking is a phone call: (720) 555-0128, Tuesday through Saturday.